Favihome has three steps. First, the 12 Values Test is a free 10min online test to know what motivates choices of home products. It helps users to understand themselves and their partners' way of thinking. Based on the test result, we offer a 30min online session to advise them from a trained facilitator and organise various events with partner companies to choose favourite home products.
Underneath its user experience, we offer training programmes aimed at retail salespeople in understanding consumers' mindsets deeply and skills to navigate their transformation with prompt questions and advice based on the result of the 12 Values Test. We qualify them as facilitators to deliver online sessions. This programme can be an opportunity for career development and side business for salespeople. Also, we work with partner companies to advertise the platform to target users and organise events. For example, we presented our service to a renting company, Lionsgate Property Management, and we are working together for further research and prototyping.