The Final Show of 2020 is a standout moment in the course’s history. Not only did it mark an exciting first year of new leadership under Clive Grinyer, but in the face of a pandemic this year illuminates the versatility, dynamism and dedication of our students and of the values that we believe are inherent in the spirit of Service Design. Covid-19 turned everything on it’s head and our students were all able to pivot and adapt to new problems, turn their work to online spaces, refocus on people who were suddenly more in need, find new channels and work with emergent communities. 2020 showed us the relevance of Service Design because it illustrates a discipline which in times of turmoil is still  comfortable taking the lead on complex issues and delivering impact with relentless vision and optimism.