Volunteering Within the Aid Sector
There is a strong component to human nature that compels us to help others, and with growing displacement around the world, people are increasingly turning to the aid sector to volunteer their time. Non-profit organisations rely heavily on funding and volunteers to operate, but while there isn’t a shortage of people wanting to volunteer, funding is a major problem across the sector. In order to bring in both funding and volunteers, organisations often rely on positive messaging around their impact. However, a lot of the time this messaging does not match reality, and while most organisations have good intentions, organisations often find themselves having to prioritise securing partners and investors to receive funding, which can results in them having to deprioritise the needs of their volunteers.
Techfugees first came to us with a brief around understanding ways to better address, ensure and protect the mental health and wellbeing of their volunteers, as well as how to alleviate some of the pressures felt from working within a decentralised organisation.
Personal Considerations and Objectives
As a team we approached the brief by first acknowledging our role as designers working within the humanitarian aid sector, reflecting upon the scope that a project around the refugee crisis could have. We wished to position ourselves as facilitators to drive change, rather than just creating another solution which would add to the already busy space of the aid sector. With that in mind, our primary objective was to ensure that we could create tangible interventions within Techfugees in order to help them address and improve the wellbeing of their volunteers.