RESEARCH & INSIGHTS
At the beginning of our project, we sent out a questionnaire and received 102 responses which helped us define the scope of our project. Then we conducted 10 interviews and 5 co-creation workshops with asthma patients and their families to figure out the user’s pain points. We found out that most asthmatics panic during asthma attacks and don’t know how to deal with it.
After analysing the research outcome, we noticed that there is an essential information gap in the current NHS system. We uncovered the following insights: Asthmatics and their families lack asthma knowledge; therefore, they may feel hard to deal with asthmatic events. Also, when an asthma attack happens, without any preparation and immediate support can lead asthmatics to make bad decisions. Lastly, asthmatics can easily panic if the medicine is inefficient, and they have no idea what to do next.