Zhengwei Shao

Final Show: 3rd - 4th February 2023
MA 2023

I have background of automotive and transport design and I would like to apply my previous experience into service design. During my time here in the RCA, I got to complete many projects, in which I explored research methods, defining problem statement, ideation, prototyping and so on. I believe that I will have deeper understanding to people's behaviours along the study of service design. In the upcoming self-directed project, I am highly interested in the area of transport that improve people's experience in the future.

Final Project 2023

A service design project to solve road rage by improving drivers' experience and lowering their premiums. We monitor their driving data and analyse their driving habits in order to develop their driving skills and reduce their road rage. Based on the driver's daily performance, the less road rage detected, the lower premiums you will pay.

WIP project 2022

White Eagle Appeal, a non-profit organisation that has been active in volunteering to help Ukraine since the early days of the war, has a strong volunteer base that has helped many of these refugees. These volunteers have worked hard from the early stages of figuring out how to operate to the more stable system they have developed today. This time RCA and Hellon have joined to help WEA to provide better help to these refugees with their existing resources. In order to achieve this, our group hopes to achieve these aims without increasing the current workload by understanding volunteers characteristics from their perspective. Building a volunteering experience programme, which is redesigned to allow for more effective coordination of volunteer skills and efforts, enhanced motivation and engagement, improved communication and collaboration, and increased support and loyalty.