I am an empathetic designer with a background in organisational behaviour. With a desire to create moments of relief for people through all walks of life, I made the switch to design and discovered my passion for service design. I am a systems thinker with an eye for detail who leads with empathy and curiosity. I have a genuine wish to bring about positive change, and I strongly believe in the power of collaboration to tackle complex issues. In the future, I will continue to work to develop sensitive, ethical and impactful solutions.
Our UniConnect service design project aims to create a transformative and engaging platform for first-year university students in the UK. Recognising the challenges faced by students in transitioning to university life, UniConnect focuses on facilitating connections, fostering social engagement, and supporting personal and professional growth.
As a society, we celebrate independence and individuality. Through UniConnect, we also aim to celebrate seeking help and support.
By leveraging the principles of service design, the project aims to deliver a seamless and meaningful user experience, empowering students to form connections, find support, and thrive in their university journey.
Additionally, the UniConnect service will help universities to ensure the right resources and solutions are invested in to create maximum impact.