I am a Chinese service designer and user experience designer with a bachelor's degree in Computer Science and Technology. With a strong background in both technology and design, I have honed my abilities to effectively bridge the two fields and bring a unique perspective to projects. I am passionate about taking a design-thinking mindset and using it to create new, innovative ideas that blend technology and creativity and have a positive impact on mankind.
Service design to me is using human-centred design and convergent strategy to promote the integration of design with social issues and deliver sustainable solutions. I love creating valuable experiences and working with others to find creative solutions to complex problems. Also, by combining business and technology with the principles of service design, I am empowered to fulfil my purpose of inspiring positive change in the world. It's one of the things that drew me to Service Design in the first place.
ECO-CO is a natural-based Canal-Community collaborative service system to establish a long-term sustainable pathway between the London Canal Organization and the community.
It connects three target stakeholder groups: Community centres, Residents and the Canal CIC. Positively impacting communities with nature and wellbeing by promoting the engagement of canal activities.
In this project we are really delving into the people, communities, canals and their relationships in the Hoxton area of London to develop canal related activities for residents in the communities surrounding the canal. We are now constantly trying to facilitate pathways to connect the community with canal events and organisations to enable residents to lead healthier lifestyles.