WellBe

WellBe is a consultant service that provides a fun and gamified learning platform, which improves wellbeing and healthy habits of the workforce, as well as the overall productivity and flexibility scheme in the workplace. The platform collects data of employees’ engagement, which will be reported back to the organisation.

Purpose
STUDENTS INVOLVED
Angelica Nesi
Isabelle Horlings
Deepu James
ABOUT
Independent project
Help organisations to build more flexible and healthier habits in the workplace
How might we help organisations to build more flexible and healthier habits in both the working and living environments of employees? This was our main research question that inspired WellBe throughout the whole process and development of the service. Our goal is to increase three principal elements: a more balanced lifestyle between work and personal life, the new need for flexibility accelerated by the pandemic and productivity, which is a crucial need for organisations to thrive. WellBe's key values are founded upon “Ownership of health” - be the stepping stone in finding a healthy balance between work and life routines -, “Creation of Trust” - providing transparency and following ethical guidelines in data collection – and “Spread Positivity” – as optimism is the key to motivating people to change, aiming to tackle a serious topic with a light approach.
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Disrupted work & lifestyle routines

WellBe was born during one of the most disruptive events in the 21st century: Covid-19. Our focus had fallen onto the problematic relationship between the pandemic and work, and lifestyle routines.While society tried to adapt, the acceleration of a new way of ‘remote’ working identified a major problem for people experiencing a continuous sense of time and the lack of boundaries between work and life, while impacting the majority of people's health and wellbeing. In fact, the traditional mentality and culture of the workplace made it harder for people to adapt to the 'new normality', introducing an urgent need for balance and flexibility. As we are slowly returning to a new ‘post normality’ WellBe believes that collectively investing time in innovating and shaping the future of health could contribute to solving an identified long-term problem in organisational behaviour towards healthy lifestyles, wellbeing and resilience in the workplace.

Stream Diagnosis & Learning - Be part of the League

Before the user can deep dive into the learning stream, WellBe engages employees in an onboarding process. WellBe will propose to the user four profiles, that we call "houses", that resonate with their personal approach to wellbeing and quality of life. After, the users will be tested on their awareness and literacy of wellbeing that ultimately unlocks the second part of the stream: learning. The learning bundles will provide the user with diverse, fresh and seasonal content to discover a range of tips, articles, podcasts etc. around the topic of healthy lifestyles and routines. As WellBe is a great believer in learning by choice, we measure the engagement of our user by self-motivation, but we do give some important guidelines and criteria to follow: like the two-hour rule, which is specially designed to avoid extra pressure on users’ working schedules and keep them motivated to engage in our platform.

Stream Action - The challenges

After being onboarded and having explored the learning bundle, the users can deep dive into the action stream by trying the challenges that WellBe designed to promote a healthier lifestyle whilst having fun and being engaged with colleagues.The challenges aim to push the user to challenge themselves and their colleagues on a daily or weekly basis, promoting healthy behaviours around the 5 essential pillars of wellbeing: nutrition, exercising, sleeping, hygiene and mental balance.The users can launch a personal challenge, picked from a random database or they can be invited by other employees to join one. At the end of the experience, which could be "trying new ingredients this week" or "interrupting your work to practice some desk yoga every two hours", the platform will ask the user for feedback and thoughts.This will feed into the feedback loop aimed at improving WellBe's offer.

The Report

The report, produced by WellBe, is a tool of measurement for companies to improve their internal wellbeing. It will be provided after 6 months from when the platform gets launched and will give the client a clear overview of the overall wellbeing and mental health status of the workforce. WellBe strongly believes in an ethical approach to data collection and aims to create a transparent, trustworthy and reliable relationship between the platform and its users. Therefore, the data collected will be rewashed before being published, in order to ensure anonymity and total respect for the privacy of users. Furthermore, users are fully informed of how their data will be used, through the terms and conditions in our platform, which they have complete control over as long as access is granted through their personal page.

The ecosystem

WellBe is a consultancy service, in which the offer of the platform is only a small part of the whole journey. Our service begins at the onboarding of organisations that need to improve their workforce wellbeing and are interested in approaching our consultancy. Our client will have full access to offers like the platform, where employees can freely explore the three streams of learning, action and sharing whilst having fun. After the incubation period, WellBe provides a report that could have two different outcomes: the engagement of the workforce is either high or improvable. In any case, WellBe will provide the company with a personalised extension of the service that will meet the client's needs.

special thanks

We would give a special thanks to all our stakeholders, partners and participants during these last few months. To our main stakeholders Leslie Marasco & Alberto Colzi and for their precious support through the development of WellBe. To Judah Armani, our amazing tutor, his encouragement and wise words.

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