In our project we conducted user research online and in-person to understand residents' experience of council estate 'regeneration'. From this we made four insights. First, consultation systems are designed to confirm existing council visions: residents have high expectations at the beginning of the process, but later on they feel excluded from the vision of the new development and think council ideas are imposed upon them.Second, there is power asymmetry. The council has a paternal power position over the residents as it is the benefit provider, planner, developer and regulator. Third, residents' frustration on their council pushing its own agenda which cause sentiments of anti-participatory attitudes. Lastly, there is a large non-measured and overlooked community value created at the site of a council estate (economical, social and psychological). From these findings, we decided to focus on the stage where the problem begins, the 'vision' stage.