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Hello, I am Xiao Zhong, I graduated from Beijing University of Technology with a Bachelor's degree in Digital Media Art and I am currently studying Service Design at the Royal College of Art. I have a keen interest in service design and I enjoy collaborating with people from other disciplines and fields through the service design program, so that I can learn more interesting things.
To meet the climate goals, over half of the cars on the UK's roads need to be EVs by 2032. We intend to design a platform that will allow residents to apply for the installation of public charging points. The platform will act as a bridge between the residents and the council. Although most UK councils already have similar application channels, different councils have different platforms, processes and criteria, which causes confusion for users. In the service ecosystem built under the prototype and vision we have designed, users will be able to add an application directly on a map with a click, and the council will share the results of the data collection. Ultimately, users will have a unified platform for applications, communication, checking progress and viewing technical and legal constraints.
We hope to convince councils to adopt this platform, with the potential benefits of increasing insightful feedback by weakening barriers of requesting and reducing the cost of dealing with user enquiries and complaints by increasing transparency of information. EV & potential EV users are very keen to co-creatively participate in the planning of public charging points. With proper guidance, people are immeasurably creative.
We are thinking about that how might we link more ordinary artists and manufacturers through the process and strategy of service design, make this service closely related to their collaboration. and how might we incubate artistic cross-border products that benefits the artist and the manufacturer, protects the rights of both and benefits them more.
we are booking some interviews with some artists and manufacturers to define the problems in the cooperation process. Research on a large number of artists to find our target artists. Then, we will brainstorm more general products that can be combined with artists' designs, analysing their current situation and the possibilities of combining them.
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