The Royal College of Art partnered with The White Eagle Appeal and leading design agency Hellon to expand U.K. services to the Ukrainian refugee community and to help define a system that could be scaled. A team of five co-designed a service concept entitled Context, a digital friend which helps newly arrived families settle in the U.K. 

Context is a browser extension which supports refugees by overlaying crowdsourced cultural interpretations of information onto existing websites. Context was developed and validated through a series of in-depth interviews, workshops and feedback sessions with members of the Ukrainian refugee community at the White Eagle Appeal.

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