While working, we are constantly forced to perform to be an ideal person as a professional.
Project managers, as key communicators in the workplace, always need to motivate their teams and satisfy their clients while meeting the demands of their superiors.
Such emotional labour is often under-recognised despite its importance in their business and its significant impact on their well-being.
We aim to raise self-awareness of the emotional labour they are performing and develop emotional management skills using an enjoyable approach inspired by Bingo game.
PMs play excessive emotional labour in their job role since they need to manage all stakeholders’ emotions at the same time. Many PMs, especially those who are not fully aware of how stressed they are by emotional labour, are struggling with poor mental health.
How might we raise emotional awareness, provide diverse outlets and build community to share experiences in order to help PMs strengthen emotional resilience?